FAQs

All Colours or Highlights require a skin test at least 48 hours before your appointment. You will still need to come for a skin test even if you have had a skin test colour or highlights at another salon. Clients must be at least 16 years old.

For the test, we apply some colour onto your skin usually behind the ear. Leave it there for 48 hours without washing or touching it. Look out for anything unusual like redness, swelling, burning or itchiness. If you notice something let us know and also seek medical advice.

All our regular clients get this for free. We do book appointments for a fringe trim on the day. You can also pop in any time the salon is open. However please note that this is subject to availability i.e. you may have to wait for a few minutes if no hairstylist is available. Please note that this free service is only for the reshaping of an existing fringe. If you are new to the salon there is a £5 charge for a fringe trim.

If you know that you will not be on time for your hair appointment, please let us know as soon as possible. Your hairdresser may be able to fit you in later on that day. It can depend on how busy the stylist is. If it’s not possible for your regular stylist to do your hair. We may suggest that you have your hair done by another stylist. Sometimes it may be necessary to reschedule your hair appointment for another day.